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Owners

We Are Invested in Your Success

Let NancyOHomes, LLC partner with you for your Property Management needs. Our loyalty is to our clients, our goal is not only earn our fee but earn your trust. It’s no accident that we aren’t experienced in evictions when we do our job right upfront...

  • Committed to getting you results
  • Dedicated
  • High Ethical Standards
  • Enthusiastic Representation
  • A Name you can Trust

Please call us: 360.953.8280

Services to our owners include:

  • Thorough tenant applicant screening, credit check, criminal background check, verify employment, and substantiate current and prior rental history references.
  • Property set up to achieve top rental dollar, perform thorough interior walk-through upon move in, unannounced exterior site checks on a regular basis; scheduled 3-12 months walk-through maintenance checks. Online applications are available.
  • Collect rents; pay any necessary bills out of owners trust accounts, upon approval. Monthly profit and loss statements and 1099 forms at year end.
  • Handle and schedule all necessary repairs. We hire fully licensed, insured and reputable service companies to perform work. Tenants have 24 hours a day access to contact numbers if any emergencies should occur.

Owner Statements Available Online

Did you know that you can access your owner statements and financial reports online?

Benefits:

  • Concise statements covering the performance of your property for the previous month
  • All data on your property is stored in a state-of-the-art data center
  • Access information about your property 24/7
  • Access information about your property from anywhere with an internet connection

How it works:

In order to keep your financials secure, we use a state of the art portal system that communicates with your email. Each time you wish to view your statements, you must visit the portal and enter in your email address. You will be emailed a single- use link that you can use to view your statements. This link does not have a time limit, however, it will expire after the first time you use it.

Access Owner Portal

FAQs

Q: Why do I need a professional to manage my property?
As a property owner who has been managing your properties yourself, you have dedicated countless hours in the upkeep of your property. From finding qualified tenants to dealing with maintenance issues, managing your investment properties can be quite demanding. If you are ready to reclaim some of your free time, pass the reins to us and rest assured knowing your property is in good hands.

Q: How do you find qualified tenants?
First, we create detailed and attractive rental listing ads that draw viewers in. We post these to a number of websites so as not to miss out on any potential tenants. We run thorough background checks to make sure only the most qualified tenants move into your property. Our effective marketing and leasing strategies result in fewer vacancies and lower tenant turnover rates.

Q: Where do you advertise rental property?
We post on to the following Web sites:

  • Zillow.com
  • Trulia.com
  • Apartments.com
  • Rentbits.com
  • RentalHomesPlus.com
  • FreeRentalSite.com
  • Rentlinx.com
  • Rentmyhome.org
  • Oodle.com
  • Condo.com
  • RentalAds.com
  • HomeTownRent.com
  • HotPads.com
  • RentJungle.com
  • Apartmentlist.com
  • RentalHomePros.com

Q: How do you screen applicants?
Our detailed and extensive screening reports draw an applicant’s credit, eviction and criminal history. We dig further by interviewing potential tenants and checking previous landlord references. We also verify their employment, income and financial history.

Q: How do you collect rent?
Tenants always have the option to mail in their rent, but we use advanced property management software that also allows tenants to pay their rent (and application fees) online. Electronic payments drastically reduce the rental payment turnaround time, which means you can collect your funds quicker.

Q: How do I receive financial statements and reports?
Owner statements are available online in your personal Owner Portal, which you have access to 24/7. The statements are easy to read and provide you with an overview of your property’s cash-related transactions. Additional reports are available upon request.

Q: How do I receive monthly rent payments?
We can send you your check by mail or use electronic payments (ACH) to deposit monthly rent directly into your bank account.

Q: How do I access my Owner Portal?

  1. You can access your portal at any time at PropertyManagementDatabase.appfolio.com/portal.
  2. On the Owner Portal link request page, enter your email address and click the Send Access Email button.
  3. Go to your email program and open the email from your property management company. Click on the link in this email, and a new page will open displaying your owner reports.

Q: Do I have to request and receive a new email every time I want to go into the Owner Portal?
Yes, the system is set up to use emailed links to access the Owner Portal. Please enter your email address and then go to your email program and click the link in the notification email any time you wish to access the Owner Portal.

Q: I entered my email address and clicked Send Access Email, but haven’t received my email. What do I do?

  1. Check to ensure you are using the correct email address. It must be same one you have on file with your property management company.
  2. Check your spam or junk folder to ensure it was not incorrectly filed by your email program.

Q: How do you maintain my property?
We provide routine property inspections on a regular basis, and take measures to assure your property is always in tiptop shape. Our maintenance team is available 24/7 to respond to tenant maintenance issues, so you don’t have to worry about being bothered with these issues.

Our Technology Advantage

Our goal is to provide you with the best service and manage your properties efficiently and effectively. Our team has invested in a complete and modern software solution, AppFolio Property Manager. We are excited to share several of the new capabilities and how they will benefit you.

  • We can respond faster and provide better service to both owners and tenants. We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.
  • Monthly statements can be delivered to your email inbox, saving time and paper. The statements are easy to read and provide you with a quick snapshot of your property details for the past month.
  • We address property maintenance issues faster. We can create electronic work orders and communicate with vendors so we quickly solve issues.
  • You will be paid faster and more securely. We are able to use electronic payments (ACH) to deposit funds directly into your bank account.
  • We can more effectively market your properties to fill vacancies sooner. We can quickly and professionally advertise your properties on our Web site, Craigslist, and other Web sites.